Set out to put an end to lugging beverage crates, flaschenpost has been revolutionizing beverage retail since 2016. Order conveniently from home and have it delivered directly to your door in 120 minutes. That is flaschenpost's ambitious promise.
Started in Münster, flaschenpost now delivers more than 7,000,000 orders a year to more than 30 locations with up to 150 vehicles per location. We accompanied the driver app team part of the way in the following areas.
Our task was to make the existing driver app fit for the further growth of flaschenpost.
After a short familiarization phase, we started analyzing where drivers had the most problems. It quickly became apparent that the stability of the app and the quality of the integrated navigation solution would be the biggest construction sites. For a company whose special service is flexibility and speed of delivery, such obstacles are particularly annoying. Delivery drivers should be able to focus on performing their tasks and driving traffic, and not have to deal with poorly functioning apps.
The measures agreed with the customer did not fail to have an effect. The monitoring confirmed the consistently positive feedback from drivers that the quality of the app had increased with each release.
Mobile navigation has long been a part of everyday life for many of us. For delivery drivers who have to work within a defined time window, this has to work across the board and with absolute precision. The special challenge was therefore the replacement of the previous navigation solution. The provider of the new solution provided us with a Java-based SDK for their product for the integration. The challenge was to be able to use this SDK with Xamarin as well. In four weeks, we created a Xamarin binding with which the navigation solution can now also be used natively in the flaschenpost Xamarin Forms app. flaschenpost saves a multiple of time per year just by integrating the better navigation solution.
As interim team leads, we managed to build a team that continues the optimizations we started.